Cloud Operations & Optimization

Run with confidence. Improve continually.

TIDORA acts as an extension of your team - handling day-to-day operations, monitoring, and cost management while guiding ongoing improvements. You get predictable reliability, clearer spend, and fewer distractions for your engineers.

What you get

• Managed Cloud Operations

Proactive maintenance, patching, and incident response aligned to SLAs. Around-the-clock on-call coverage is available where required. Runbooks and change windows keep releases smooth.

• Cost Optimization (FinOps)

Continuous rightsizing, autoscaling reviews, reservation/commit analysis, and monthly cost reports. We highlight savings opportunities and help you balance cost with performance.

• Performance & Capacity

Data-driven tuning, load and resilience testing where appropriate, and capacity planning ahead of peak periods to avoid bottlenecks.

• Observability & Incident Readiness

Unified dashboards and alerts for availability, latency, and errors. Clear escalation paths, post-incident reviews, and iterative improvements to reduce recovery time.

• Security & Hygiene

Patching cadence, configuration drift checks, access reviews, and backup/restore exercises. We coordinate with your security team for detections and response.

• Resilience & DR

Backup and recovery plans validated on a schedule; guidance on multi-AZ/region options based on business impact and RTO/RPO targets.

• Governance & Reviews

Monthly service reviews, cost & performance reporting, and policy checks - feeding a living backlog of improvements your leadership can track.

How we work

1. Onboard & Baseline - Align on SLAs/SLOs, access and escalation, cost targets, and current risks. Document runbooks and change process.
2. Run & Improve - Operate the platform day-to-day, monitor health and spend, and implement agreed optimizations in small, safe steps.
3. Review & Plan - Monthly reviews covering reliability, performance, incidents, and cost trends - with prioritized actions for the next cycle.

Outcomes you can expect

• Higher availability and fewer disruptions to the business
• Predictable costs with clear savings opportunities and guardrails
• Faster recovery when incidents happen, with learning built in
• Less operational toil so engineers can ship features sooner
• A clear operations rhythm your leadership can see and trust

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